How To Complain About A Nursing Home
By Jack Halpern
Check out my answer at "Ask The Expert" on the Caregivers Home Companion Website.
http://www.caregivershome.com/community/askexpert_full.cfm?UID=91
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Saturday, December 02, 2006
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My mother, age 91 is a nursing home resident. Her only major health problem is with high blood pressure for which she receives daily medication as well as a weekly "patch". I have noticed on previous occasions that the patch has not been changed on a regular basis and have brought this to the attention of the nursing staff. Recently, while out of the facility I found that not only did she not have the correct patch on her, but, she had a nitroglycerin patch instead. She has never been prescribed nitro. for anything and has never had heart problems of any kind. Since this is not her medicine and not documented on her chart, I have no idea whether she received additional medication belonging to another resident or not. I will meet with the Administrator and nursing staff today to discuss this but wonder if I should also file a formal complaint with the state. The home is always extremely understaffed on the weekends and it is on the weekends that they have scheduled the changing of her patch (which I will ask tht the change today). Can you give me your thoughts on this. Any help would be appreciated as, on the whole, the care she is given is adequate, but, the mix-up in medication is frightening.
Posted by: Susan Packard | Wednesday, February 14, 2007 at 02:06 PM
I commend this article. Excellent, intelligent advice.
Posted by: Jonathan Ginsberg | Friday, February 09, 2007 at 09:57 AM
Thank you for this very helpful article. Although it is easy to follow, I would rather have you do it. I'm sure that not too many facilities want to screw with you.
Keep up the great work! You rock!
Kate
Posted by: Kate Manger | Monday, December 04, 2006 at 04:13 PM